I knew my battery was likely going bad. I had never been to Mike's before but I have a neighbor who uses them and has spoken highly of them. I called at 11:30 and told them that I thought I needed a new battery and asked if they could squeeze me in that day. They said sure come on by at 1:30 and we'll check out the battery and if it needs replacing we can do that but we'll also make sure that that is the cause of the problem. I showed up promptly at 1:30, it was the battery, and they had me out by 2:15. Very pleased with the service and will definitely be a regular customer moving forward.